The customer
Shares goals, business context and current challenges to help identify the areas where solutions are needed.
For MSPs & VARs
Bring broader
AI solutions
to your customers.
Help your customers identify where they need AI solutions. Bring those needs to AIR to discuss the options or purchase solution SKUs. AIR fulfills the work through its in-house team or partnership ecosystem.
Your customer relationship. AIR fulfillment.
Build around the
customer relationship.
You bring knowledge of your customer, their environment and the outcomes they are pursuing.
You help your customer identify the areas where they need solutions and bring those needs to AIR. AIR determines how the solutions are fulfilled, using its in-house team or partnership ecosystem. You remain the customer’s relationship and sales contact.
How the relationship works
From customer needs
to fulfilled solutions.
The MSP or VAR
Helps the customer identify their solution needs, then contacts AIR to discuss the options or purchase solution SKUs.
AIR & their partner ecosystem
AIR fulfills the solutions through its in-house team or partnership ecosystem. AIR determines who carries out the work.
Solutions for your customers
AI solutions for your customers’ needs
Match your customer’s needs with the right combination of AI tools, implementation, data management, governance and training.
01 / HUMAN CAPABILITY
Education & adoption
Help humans build the skills, confidence and habits to use AI in real work.
Explore this capability 02 / SOFTWARE & TOOL STACKSoftware and tool stack
Choose and manage AI tools around how your customer’s organization works.
Explore this capability 03 / SOLUTIONS & DELIVERYCustom builds & implementation
Shape practical AI solutions around defined business needs.
Explore this capability 04 / INFORMATION FOUNDATIONSData readiness & management
Clarify the information foundations your intended AI use depends on.
Explore this capability 05 / RESPONSIBLE USEGovernance & security
Bring responsibilities, guardrails and security considerations into AI decisions.
Explore this capabilityOne connected picture.
A scope built around
what your customers need.
A conversation for MSPs & VARs
Customer Solutions
Assessment
Walk through the assessment with your customer to identify the solutions they need. Review the findings with them, then contact AIR to discuss the options or purchase solution SKUs. You lead the customer relationship throughout.
Identify customer needs
Discuss their goals, current AI use and support needs. Use separate team entries where answers differ, naming the tool or workflow when needed.
See relevant solutions
See all five solution areas, with supported needs prioritized and unanswered questions kept separate.
Review the assessment
Review the suggested areas with your customer and confirm which solutions they need. Bring those needs to AIR to discuss or purchase.
What you take away
A practical discussion summary.
- A clear count of solution areas with supported needs, plus the answers behind them.
- Questions to verify and prerequisites to address.
- Customer goals, current AI use and support needs.
No score, audit or automatic quote. Unknown answers prompt verification, not an assumed gap. The answers may identify no additional solution need.
Bring your customer’s needs to 
Contact AIR to discuss the solutions your customer needs or purchase solution SKUs. AIR manages fulfillment through its in-house team or partnership ecosystem.
